Say About Us
What our clients say about us is very important to the success of our company. We are measured by the last successful project we do, so it is essential for our companies success to receive positive comments from out customers. We look at out selves as “being as good as our last job”.
Cris Armanta Law Firm
Manhattan Beach, CA
I found USA Imaging, Inc. from the web after looking for scanning services in the Poway area. They answered my call and told me it was no problem for the company to pick up 16 boxes and have them scanned for us in one week. They were very flexible when I had to change the date several times. The job ended up only being 9 boxes and they kept in contact with me so I knew the eta. There were a few glitches on completing the project, but all along they were professional and apologetic for the delay. They returned the boxes back to our law firm and provided 3 USB’s of the scanned work for our records. I highly recommend USA Imaging and their team and appreciate that they did exactly what they said they were going to do.
Carlo P. Honrado, MD, FACS Mani Zadeh, MD, FACS
Los Angeles, CA
It is with great pleasure that I am writing this recommendation. We are highly satisfied with the service we received from USA Imaging and we will continue to use their services again next year with our remaining paper charts. Staff was readily available and willing to help in any way they could. We received the support that we needed from USA Imaging and we are very happy with the outcome. We look forward to working with USA Imaging again and we highly recommend USA Imaging to everyone! It can be tough to choose between different imaging companies but you can rest assured that you'lll get great results with USA Imaging.
Thank you for everything you have done for us, Radek! We are truly happy with USA Imaging and we look forward to working with you again in the very near future!
El Cajon, CA
As far as our scanning services are concerned we have no complaints. “Radek did a great job handling our request for document scanning and shredding; from quote to completion he was readily accessible and handled all of our needs accurately and promptly.”
We will do business again in the future.
Matthew Chase, PE, CEM
San Diego, CA
“USA Imaging does an excellent job when scanning large documents, in particular with old documents which are difficult to handle due to their age. They are quick and accurate and they have the added convenience of providing online access to the scanned files at no additional charge. I highly recommend USA Imaging for any of your document scanning needs.”
Jose E. Gonzalez, Project Coordinator
San Diego, CA
“USA Imaging provided excellent support for the Jacobs Project NAI Team in the field.
Their staff was responsive to our project requirements, especially with regard to the client’s file naming conventions. Electronic files were produced with book marks in order for users to navigate more efficiently through each file. They also successfully managed large volumes with various sizes across multiple projects. USA Imaging’s deliverables were on time. When critical project deadlines surfaced, USA Imaging’s staff adjusted their schedule and continued to remain flexible to the project’s needs.
Quality, professionalism and follow-through were consistently programmed into their service and performance and I (we) would recommend them to our clients in the future.”
Alex Evett, GIS Analyst
“I wanted to let you know how pleased we are with you scanning services. I like your ability to pick up and return documents on site. You stay with your schedule, delivering on time and the image quality can’t be beat, and I always look forward to working with you and your company.”
Keith R., GIS Specialist, Engineering Department
“Ramona Municipal Water District has been a client of USA Imaging since 1993 and during that entire period USA Imaging has never missed a beat. We have come to depend on USA Imaging for all of our scanning and conversion needs to support our document management system and GIS implementations. USA Imaging has scanned over 350,000 legal documents and 20,000 engineering drawings over the years with clarity that at minimum is equal to the originals and many times surpasses it.
USA Imaging’s QA/QC process has saved us countless hours over the years because we know we can rely on their quality and have many times forgone our own QA/QC without regret. USA Imaging has proven to be a full service company for RMWD doing everything from scanning and conversion to enterprise information integration with GIS and document management.
We could not be more pleased to recommend USA Imaging to everyone who needs information and data services. In addition, their costs we have found to be the most reasonable with a high quality of work. There is a reason we have remained with USA Imaging since 1993; they deliver more then they promise.”
Alice Benson, Wastewater Operations Manager (retired)
“USA Imaging Inc. (USAI) has brought us something fresh and in turn has made me passionate towards their efforts surrounding the project. I am the Waste water operations manager at a small California Water District and the project manager of our enterprise GIS project. As of 2009 we have been using the Enterprise Data Window framework at the district for about 3 year now and we are astounded and most importantly happy with the results.”
Dave M. Manuwa, CEO
Costa Mesa, CA
“I would like to take this opportunity to say thank you and what a pleasure in has been working with you for the last 14 years. Your unique qualities, professionalism and detail to customer satisfaction have differentiated you from the competition and we will continue to use your services for many years to come.
Your contribution to Manuwa consulting have strengthened our organization, its members and our industry. I am grateful for the special relationship we share and would like to personally thank you for the continuous support of Manuwa Consulting.”
Ron Barham, Building Superintendent
San Diego, CA
“It gives me great joy to write this letter; over the past 18 years I have had the opportunity to work with USA Imaging as you have supported our efforts to duplicate, scan and convert the thousands of old documents to a format we can use.
The level of care delivered by you and your staff is overwhelming. I can honestly say your attention to detail and response to all my requests has far exceeded my expectations. I am very proud to be associated with such skilled professionals; your concern for customer satisfaction and enthusiasm is apparent as you demonstrate your expertise and professionalism with a smile.
I truly believe that USA Imaging’s dedication has contributed to the success we enjoy at the San Diego Convention Center Corporation and for that I am truly grateful. You set a fine example for us all and raise the bar for the whole industry. It is my opinion you make a statement both by “doing things right and by doing the right things”. It is my continued pleasure to be associated with such competent individuals”.
Gary D. Johnson, P.E., President
“USA Imaging has provided superior CAD drafting service for our company since 2004. We have found them to respond to our needs in a timely and professional manner. They have always met our scheduled deadlines. USA Imaging has worked for us on many various projects and their support and attention to detail with regards to our digitizing needs have been an asset in maintaining our excellent reputation in the industry.”
Larry N. James, P.E. Project Manager
San Diego, CA
“It has been my pleasure working with your firm over the past several years. The drawings provided by your CAD Drafting Services are very professional and your work is always done in a timely manner. I would recommend your services to anyone.If any of your prospective customers have questions or comments, please have them call me”.
WHAT CLIENTS SAY ABOUT "ENTERPRISE DATA WINDOW"
"Document indexing has never been easier; 4 of our 5 departments now index their own documents. The result is that on the same piece of property or area of interest I have documentation from 3 other departments at disposal".
Engineering, Sam Lung, RMWD
"All the documents seem to be right at my fingertips. If I know the area I am interested in I can find a document from almost every department. I just wanted to write and tell you what a great help you have been to our agency".
D.Daniel, User/Administrator, RMWD
"I can't TELL you how much time this software has saved my staff. Task that used to take 1/2 hr are now accomplished in 3 minutes".
Management, Ramona Municipal Water District